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How It Works
How It Works
Managing Your Account
Meet the Chef
Recipes of the Week
How can I skip a week or cancel my deliveries?
Can I pause my box if I don’t want to get it this week?
Can I cancel my box?
Can I cancel my Fruit box or Juice box?
Can I change my first order?
How do I reactivate my subscription?
How can I update my address?
How can I update my delivery address?
How can I update my personal details?
How do I update my payment details?
How can I change the day my box is delivered?
How can I change my box type or number of meals?
How and when do I get charged?
When will I be charged each week?
How much will I be charged each week?
Are my payment details secure?
How can I see credit on my account?
What if I change my credit card?
What happens if I receive an invoice?
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How do I use my voucher?
How do I redeem my voucher?
Why isn't my gift voucher working?
I have a voucher code, why are you charging me $1?
How do I redeem my HelloFresh gift box?
What can I do from the HelloFresh app?
How can I skip a delivery using the app?
How can I update my personal details on the app?
How can I change my box type on the app?
How can I update my delivery address using the app?
How can I change my delivery day on the app?
How can I reactivate my subscription using the app?