The quality of my ingredients isn't the best!

Oh no! We're sorry to hear that! 

Here at HelloFresh, our focus is all about fresh ingredients for our delicious recipes! We have a Quality Control team dedicated to making sure all produce leaving our warehouse is up to our high standards.

At times, ingredients can become damaged while in transit on its way to you! We take these cases seriously, so please contact our Customer Care Team and they will report this to our warehouse team. Feel free to send any photos that we could pass onto our warehouse team - these always help!