We are always trying to improve our service. Depending on your courier, you may receive a SMS the night before your delivery with a tracking link or you may receive an SMS once your box has been delivered.
If your delivery window is between 12:00 am-7:30 am, our drivers will not contact you to avoid waking you and your neighbours up, so please update your delivery instructions with a safe place for our friendly drivers to leave your delivery.
This is not yet a service that we can consistently offer to all customers. Our customer care team will always aim to contact you should we expect any changes to your normal delivery window.