My voucher isn't working

Oh no! Make sure you double check the conditions of the voucher. Generally, our vouchers are only valid on a customer's first box and once per subscription and per household.

Most customers can get their voucher sorted using some help from here.

Still need a hand? Give us a call (02) 8188 8722 or send us an email; one of our friendly Customer Care agents will be in touch shortly.

Customer Service opening hours (AEST):

-    Monday - Tuesday : 8am - 9pm
-    Wednesday : 8am - 7pm
-    Thursday : 8am - 7pm
-    Friday : 9am - 5pm
-    Saturday : 9am - 5pm
-    Sunday : 9am - 5pm