My voucher isn't working

Oh no! Make sure you double check the conditions of the voucher. Generally, our vouchers are only valid on a customer's first box and once per subscription and per household.

Most customers can get their voucher sorted using some help from here.

Still need a hand? Give us a call (02) 8188 8722 or send us an email; one of our friendly Customer Care agents will be in touch shortly. Please have your voucher code handy for our Customer Care team to look into, if you have an email offer, please forward this through to us. 

Customer Service opening hours (AEST):

-    Monday - Tuesday : 8am - 9pm
-    Wednesday : 8am - 7pm
-    Thursday : 8am - 7pm
-    Friday : 9am - 5pm
-    Saturday : 9am - 5pm
-    Sunday : 9am - 5pm