Change: Skip a week/Pause

You can skip for HelloFresh box for as long as you need.

Click here for step-by-step instructions on how to pause your box.

Make sure you update your order online or on the app by 11:59pm (Sydney time) the Wednesday prior to your delivery, and if you'd like Customer Care to help you out, please get in touch by 4pm (Sydney time).

Still need help? Send us an email and we'll sort it out for you.