Change: Skip a week/Pause

You can skip for HelloFresh box for as long as you need.

Click here for step-by-step instructions on how to pause your box.

Just make sure any changes to your subscription are made on your online account by Tuesday 11:59PM AEST/AEDT (for WA, SA, NT) or by Wednesday 11:59PM AEST/AEDT (for QLD, NSW, ACT, VIC) the week prior to your next delivery. If you'd like Customer Care to make the changes on your behalf, please call us by 4pm AEST/AEDT respectively.

Still need help? Send us an email and we'll sort it out for you.