Cancelling my Fruit box or Juice box

Deactivating your Fruit or Juice Box subscription is easy. Just make sure to do so by 11:59pm (Sydney time) on the Wednesday prior to the delivery via your online account, or by 4pm (Sydney time) if you'd like Customer Care to make the change on your behalf. Please note that we are unable to cancel your next delivery if you miss this cut off date.

To cancel online yourself, just follow these steps:
1.     Log in to your online account, click on your name at the top right corner and then select Settings.
2.     Make sure the subscription you want to cancel is selected (look for the green tabs at the top of your settings).
3.     Follow the simple steps to cancel. You will be able to choose to deactivate right away or select a last delivery date.
4.     Complete the short survey and let us know what you thought of your HelloFresh experience!
5.     Once you complete the process, you will receive an email confirming your cancellation was successful. Please contact us if you do not receive an email confirming your cancellation, as it may not have been successful.