First things first: check the entire contents of your box and then make sure that the item you are missing is not a pantry item.
If something is missing, that's our bad. It is really important that you let us know if anything is missing so that we can put this right for you as quickly as possible.
Just get in touch with us and we will look into it right away. Make sure you let us know exactly what is missing so that we can look into the issue as quickly as we can.