How can I skip/unskip my delivery?



That's the best thing about a HelloFresh subscription - you can customise your deliveries to suit your needs. If you're travelling or would just like to hold your subscription for any reason, follow these easy steps. The same applies to unskipping your account if your plans have changed.

Remember that this will only skip the individual date that you selected. If you want to skip for an extended period you will need to select each day that you want to skip. Your deliveries will start up again the following week as normal.

Changes must be made before 11.59 PM TUESDAY (Sydney time) for all states, the week before your next delivery.

If this is your first order you'll need to get in contact with Customer Care who can make the changes for you. For first time deliveries, you are unable to make these changes yourself online.